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Surface Duo Hounded by Start-up Design Problems
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Microsoft’s last smartphone was the Lumia 650, released in Feb. 2006. With a 4-year interruption they seem to have forgotten how to do the little things. Surface Duo users are reporting several problems; a lag in dragging an app between the Duo's two 5.6-inch AMOLED displays, complaints about the camera performance for which, Microsoft rolled out an update to fix the software issues, the plastic surrounding the USB-C port is so thin that it’s prone to cracks, in addition to the problems reported previously. One Surface Duo owner reports that the frame of his Surface Duo has already cracked around the USB-C port. Many users also posted about the same problem. Microsoft opted for a plastic frame to help protect both screens from shattering in a potential drop, but the material can’t withstand the everyday wear and tear. The plastic around the USB-C port is the most vulnerable part, getting damaged by something as simple as plugging in the charging cable. The charging port itself can get damaged since it’s soldered to the mainboard, leading to complicated repairs.